Email Messages Disappear from Outlook Express Mail Folders

When you open Store Root in Windows Explorer, it shows a collection of *.dbx files. These are the files that actually store your OE email messages. To index all these folders, Store Folder consists a master index file called Folders.dbx. If any of these files get corrupt, OE starts behaving abruptly. The following reading describes an issue that might occur due to corruption of OE *.dbx files. To restore these files, make sure that you have a valid backup or you can use DBX Repair solutions to repair them.

For example, you might observe that some of your Outlook Express emails unknowingly disappear from your mail folders, generally Inbox. You cannot view the emails in any of the folders.

Cause

Some of the possible reasons for this behavior to occur are:

1) You have incorrectly configured Current View setting for email messages.

2) A virus scanning application is scanning your email folders.

3) One or more of your email folders are damaged.

Solution

To troubleshoot the given issue, you should use these methods:

1) Make sure for correct Current View settings in View option of Outlook Express. Verify that it is set to 'Show All Messages' and 'Show replies to my messages' is not checked.

2) Disable Internet and email download scan modules from virus scanning.

3) If *.dbx file(s) corruption is the issue, you should delete or rename them provided no important data is stored in the files or you have a complete backup. To do so, you need to locate the files using Windows Serach or Find option, while making sure that hidden file view is enabled. If you are using IMAP or Hotmail as your default email account, the corresponding files will be named as IMAP account name -Inbox.dbx or Hotmail-Inbox.dbx etc. Right-click the damaged file and click to rename or delete it.

Outlook Express provides no repair utility for corrupted *.dbx files. Thus, to restore them, you should use a commercial DBX Repair Tool. These are powerful, yet safe, DBX Repair utilities built with advanced technology to result complete repair of corrupted OE files.

Outlook Express Recovery is an effective repair solution for corrupted *.dbx files. It is a powerful DBX Repair Tool with support to Outlook Express 5.x and 6.x. The tool proves completely reliable at recovering all email messages and other contents from DBX files. It can also restore *.eml messages, which can be directly viewed with Outlook Express.