How to Solve E-mail Stuck Issues in Outlook for Hotmail Account?

Outlook Express allows you to access Windows Live Hotmail account. Using this configuration provides various benefits, like you can archive the e-mail messages, use Windows address book, and have the comfort of Outlook Express speed. Like other accounts' messages, Hotmail account messages are also stored in*.dbx files. So, they are equally prone to corruption as other folders are. In such cases, the folders may lose their basic functionality or become completely inaccessible. Thus, to recover the lost e-mails, you either need to use your last backup or delete the folder(s) (provided the associated e-mails are not important). Also, there are various DBX repair solutions available that can repair such corrupted *.dbx files.

To exemplify such issues of DBX corruption with Hotmail account, consider a practical instance when you send an e-mail message from Outlook Express that is configured to use a Hotmail account. You observe the following symptoms:

(1) The e-mail message is moved to Outbox folder and stays there permanently.

(2) The addressed recipient receives the message multiple times.

(3) The e-mail message is never moved to Sent Items folder.

Cause

The above issue can result in any of the following possible situations:

(1) You open the Outbox folder before the message is actually sent. An e-mail message resides in Outbox with a status of unsent. But if you open the message, you change its status and it cannot be sent.

(2) The Sent Items and/or Outbox folder is damaged.

Solution

Following are the solutions that can help you in this problem:

(1) To send the unsent e-mail, open the message and click 'Send'.

(2) In case of damaged folder(s) issues, implement these tips:

(2.1) Locate the damaged folder(s) and rename or delete them. Outlook Express will recreate the missing folder(s) at next restart. This solution is applicable only when the data is not important. But if it is, restore from the last backup.

(2.2) Repair the corrupted folder(s) using a third-party DBX Repair Tool. Such software are easy-to-use and install with suitable documentation. You can use a Repair DBX File utility in any case of corruption.

The Outlook Express Recovery is an effective utility that repairs corrupted *.dbx files created with Outlook Express 5 and 6. The advanced DBX Repair utility is available with an impressive set of features and a self-explaining interface. The software restores the messages in *.dbx and *.eml file(s). The tool is compatible with Windows 7, Vista, XP, 2003, and 2000.